【V.TOP AVC08】- USB-Video-Grabber on Windows 10 v1803

2019-04-29 16:29:54 Bessie

Question:

I'm getting a Unknown USB Device (Device Descriptor Request Failed) error on my pc that I just upgraded to Windows 10 Pro version 1803 OS Build 17134.706 Are there updated drivers available for this device ?


Answer:

Thanks for writing us with your issue.

It's truth that Windows 10 experienced too much different versions.
(
https://docs.microsoft.com/en-us/windows/windows-10/release-information)

We suggest you update the v1803 to OS Build 17134.753 (2019-04-25). That
version fixed around 34 bugs in .


Update file: KB 4493437 (https://support.microsoft.com/zh-cn/help/4493437/windows-10-update-kb4493437)

Anyway, it's could be perfect if your OS can be updated to Microsoft recommends version.
v1809 OS Build: 17763.437


P.S.:

Which Windows operating system am I running?
https://support.microsoft.com/en-us/help/13443/windows-which-operating-system